Parking Citations: Boot/Tow Policy

ASU Parking and Transit Services (PTS) encourages students, faculty, staff and guests of the university who plan to park on campus to be familiar with, and to act in accordance with, university parking rules and regulations.

It is necessary for PTS to enforce these regulations, in some cases to the extent of booting or towing violators, in order to ensure a safe campus parking environment and to provide appropriate parking accommodations for paying customers. The most effective way to avoid having a vehicle booted or towed is to adhere to all posted regulations and pay for, or appeal, citations in a timely manner. Additionally, please be aware of the following policies:

PTS reserves the right to immediately tow vehicles off the ASU Tempe campus for the following reasons:

• Displaying a lost, stolen, altered or counterfeit permit. (Parking permits are the property of ASU. PTS reserves the right to confiscate permit(s) that are found to have been altered or counterfeit or have been reported lost or stolen from any vehicle, and will do so during the impoundment process.)
• Tailgating: Unauthorized entry or exit (tailgating) into or out of a parking structure without the proper permit or avoiding payment in a visitor lot.  
• Not displaying a license plate, Vehicle Identification Number (VIN) or other form of identification, including intentional concealment of the VIN.
• Parking in a closed or barricaded lot/removal of barricade equipment.
• Unauthorized parking in a reserved parking stall.
• Failing to move a vehicle during the 72-hour or three-business day payment/appeals grace period following a tow warning.
• Remaining 72 hours after being booted (ARS 15-1627).
• Vehicles that have received a tow warning (Code 24) and exceed $300 in parking fines beyond the warning pay period will be towed on site.

PTS has the authority to relocate any vehicle in an emergency situation. A dean’s referral may also be issued for students who commit any of the above violations or repeat violations.

Vehicles are subject to being booted or towed for:

• Having $150 or more in unpaid parking citations.
• Parking in a disabled parking stall without the proper permit.

A person may appeal a citation by making an appointment with a hearing officer at the PTS appeals office (Downtown, Polytechnic, Tempe or West). However, appeals cannot be heard at the time of a tow. If a vehicle is towed, the owner can:

1. Pay the citations and resulting tow fees to PTS dispatch and then retrieve the vehicle. An impoundment is a violation that results in a fine of $50. This fee is in addition to any assessments charged by the tow company. All payments are to be made to the PTS dispatch office located on the east side of Forest Avenue between Fifth and Sixth streets. Dispatch accepts cash, MasterCard or Visa. Owners of vehicles that have been towed will be required to show photo ID and proof of registration. Upon receipt of payment for all unpaid parking citations and related towing charges, the vehicle will be released to the owner.

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2. Let the vehicle remain in the tow yard where additional storage fees will accumulate in addition to the unpaid parking and related towing charges.